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Does HKUCO pay for my international taxes and duties?
All applicable customs and import duties, fees, taxes, and any other charges and fees are the responsibility of the customer (even if you refuse a shipment upon delivery). We will ship your packages DDU (“Duties and Taxes Unpaid”). We do not collect the VAT, duties, and/or taxes at the time of sale and cannot predict what your particular charges may be.
If your order does require these additional charges, they must be paid by you in order for your package to clear Customs. We recommend checking your country's Custom Import Duties webpage for an estimate of what fees you may be required to pay.

How much is shipping?
If you’re planning to purchase ready-made replacement lenses from our site, you can find our domestic and international shipping rates here.
If you need lenses custom-cut for a frame not currently on our site, you have two options. Both cover the shipping of your frames to and from our lab:

Standard shipping: FREE
Expedited shipping: $30

How long will it take to receive my order?
All ready-made orders ship within 1 business days (or less) of received payment.
International orders shipped via standard shipping can take up to 7-10 business days (2 weeks) for delivery.
International orders shipped via DHL Express should arrive within 3-5 days.

Does HKUCO ship internationally?
Yes! We ship to every country in the world with the following exceptions:
Cuba, Iran, North Korea, Sudan, Syria, Libya, Somalia, Yemen
If your country is listed above, we appreciate your interest in HKUCO, and we apologize for any inconvenience caused.


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